This Privacy Policy explains what information we collect, how we use it, and how we protect your privacy on ReportNeedles.ca.
What We Collect
We only collect personal data if you submit a report through the site. Here's what might be collected:
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Needle Report Form: location details, description, IP address & user agent string (for anti-spam measures) and (if provided) your email or phone number so we can follow up.
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Optional attachments: photos you upload with your report.
What We Don't Collect
We don't use invasive trackers or cookies for advertising.
Analytics
We use Fathom Analytics to see how the site is used — it's privacy-first and doesn't track or identify individual visitors.
Cookies
We use only essential cookies:
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Session cookie: Keeps the site functional during your visit.
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Authentication cookie: Only for staff who log in to the backend to keep them logged in securely.
No advertising, tracking, or third-party cookies are used.
Where Data Goes
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Reports are emailed to the relevant partner organization(s) for cleanup. Records on whether or not a report was successful and how many needles were collected are retained for informing future service offerings by partner organizations.
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Emails are sent using Mailgun (logs kept for 2 days).
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Our platform is hosted in Toronto, Canada on DigitalOcean servers, protected by HTTPS & Cloudflare.
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Some server errors are reported using Sentry, but these only include technical details — no personal data.
Your Rights
If you want to access or delete any data you've submitted, or have questions, email us at [email protected]. We'll respond promptly.